How long does it take to receive my order?

You will receive your order the next day at the earliest for all orders placed before 5 p.m. the day before.

Do you also ship abroad?

Yes, we ship internationally through our partner Fleurop. Shipping costs may vary depending on location. Please contact us by email or WhatsApp.

I never received my order, what can I do?

Please contact us by email ( info@meister-group.com ) or WhatsApp.

Can I send my order anonymously?

The recipient of your greeting will only see what you write on the greeting card.

What happens if the recipient of my flower delivery is not at home?

If the recipient is not at home, the courier will try to leave the flowers with a neighbor. If this is not possible, the flowers will be taken and a notice will be left. The recipient can then call the florist to discuss the next steps.

You can pay for your order conveniently and securely via PayPal, credit card, Apple Pay, Giropay, Klarna Sofortüberweisung and direct debit. We accept all major credit cards, including Mastercard, Visa and Amex.

How do I receive my invoice?

Your invoice will be sent to you by email after you have completed your order. You can also view and download your invoice at any time in your customer account under “Orders”.

Can I buy on account?

No, purchase on account is only available for regular corporate customers. If you are a regular corporate customer or would like to become one, please contact us at info@meister-group.com to discuss the options.

What can I give as a gift through your flower delivery service?

Through our flower delivery service, you can not only give bouquets, arrangements and plants as gifts, but also a selection of fine wines, champagne and handmade chocolates. You can find these on our website and send them together with a bouquet of flowers for the perfect gift. We also offer other gift ideas such as high-quality teddy bears or gourmet chocolate.

What flowers do you currently offer?

Our range varies seasonally to ensure you always have fresh, high quality flowers. We currently stock roses, lilies, orchids, tulips and seasonal flowers such as peonies and sunflowers, among others. Visit our website or our store to discover what we currently have on offer.

Can I order specific flowers or plants that are not listed on your website?

Yes, we offer the possibility to order special flowers or plants on request. Please contact us at info@meister-group.com or call us to discuss your wishes. We will do our best to meet your requirements.

Do you offer bouquets for special occasions?

Of course! We create individual bouquets for every occasion, be it a wedding, a birthday, an anniversary or simply a small gift. You can choose from our ready-made bouquets or have a tailor-made bouquet put together according to your wishes.

What seasonal flowers do you carry?

Our seasonal offering changes throughout the year. For example, in spring we stock tulips and daffodils, while in summer sunflowers and lavender dominate. In autumn you will find chrysanthemums and dahlias, and in winter we offer amaryllis and poinsettias. Visit our store or website to see the current seasonal offerings.

Since when have flower masters existed?

Blumen Meister was founded over 50 years ago in Frankfurt. Since then, we have been a family-run business specializing in high-quality flower arrangements and excellent customer service.

What sets Blumen Meister apart?

At Blumen Meister we place great value on quality, individuality and customer satisfaction. We source our flowers from selected suppliers and design each arrangement with attention to detail. Our team consists of experienced florists who will implement your wishes creatively and professionally.

Do you also work with companies?

Yes, we offer special services for companies, including regular delivery of floral arrangements for offices, reception areas and events. We also create individual concepts for corporate clients and offer tailor-made solutions. Please feel free to contact us for more information.

What is your philosophy?

Our philosophy is to offer every customer a unique experience. We believe in the power of flowers to express emotions and create special moments. That's why we attach great importance to high-quality products, personal advice and a service that goes far beyond the sale.

Who are your florists?

Our team is made up of passionate and experienced florists who excel in creativity and attention to detail. Each florist at Blumen Meister brings a unique perspective and ensures that your floral gifts are always unforgettable.